Privacy Policy

Privacy Policy

Introduction

Welcome to https://rare-car-collision-specialists.collision-talk.com (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our users, in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website and associated services, including but not limited to:

  1. Our official website at https://rare-car-collision-specialists.collision-talk.com.
  2. Any mobile applications or software we offer.
  3. Interactive features and services accessible through our platform.
  4. Products and services delivered via our website.

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as an authorized user account holder.
  2. Visiting or interacting with any of our websites linked to this Privacy Policy.
  3. Subscribing to our newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details required for setting up and managing user accounts, such as usernames, passwords, and contact details.
  2. Payment Information: Credit card numbers, billing addresses, and payment history associated with purchases made through our platform.
  3. Financial Information: Data related to transactions, including amounts, dates, and transaction IDs.
  4. Purchase Information: Products or services acquired on our website, along with order details and shipping information.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Geographic location data provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, and responses you share with us to enhance our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in or interact with our content through these channels.
  9. Product Information: Details about products viewed, purchased, or interacted with on our website.

We collect this data using multiple methods:

  • User input forms and registration processes.
  • Automated technologies, such as cookies, tags, and tracking pixels.
  • Third-party service providers who assist us in gathering and processing data (subject to their respective privacy policies).

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We utilize different types of cookies for various purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities, such as user authentication and navigation through secure areas.
  2. Preference Cookies: They remember settings you’ve chosen to enhance your experience.
  3. Analytics Cookies: Used by analytics tools to collect aggregated data about website usage, helping us improve our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under the age of 18 (or a lower age as required by applicable law). We do not knowingly collect personal information from minors, and parents or guardians should ensure that their children provide personal data only with parental consent.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data, including:

  • Access to the data we hold about you.
  • Request rectification if your information is inaccurate or incomplete.
  • Erasure (also known as the ‘right to be forgotten’) under certain circumstances.
  • Restriction on processing your data in specific situations.
  • Right to data portability, allowing you to receive your data in a structured format.
  • Objection to how we process your data, including direct marketing purposes.
  • Non-discrimination for exercising your data rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For questions, requests for data access or deletion, or to exercise your rights under applicable privacy laws, please contact us: